No job too big or small – 80% repeat business
When our company principal Ron McQuilter started work as a PI in New Zealand in 1983, his very first client was a law firm, the first job was serving a document for $8. Jump to 2017 and we still serve documents..yes.. 34 years later, we are proud to boast that we still work for that same law firm (many former clients are now High Court Judges) and we still perform document serving, tracing and other basic jobs. We know where our bread is buttered and we remain loyal to our clients who in turn stand loyal to us. Testament to this belief is the fact that 80% of our turnover is from repeat business. Our client’s value knowing who to contact and just as important who they can refer without fear of blowback.
We enjoy each and every contact and are proud to claim that there is NO JOB TOO SMALL at Paragon and NO JOB TOO BIG. We will be happy to assist in any way we can, irrespective of the magnitude of work required, indeed even if it’s just to give a client free advice.
In the past year our smallest billing job was $15, our largest job was just over $200,000.
We have the team to assist no matter how complex, the degree of difficulty, the type of assignment, the location in New Zealand or even worldwide through our industry associations.
A major percentage of our corporate work tends to involve the investigation of dishonesty offending against our client. Fortunately for our clients (sadly for the offenders) we have seen it all and have a wealth of experience and resources to help.
We work within the law and can boast of never having lost a case or failed to solve offending for our clients. That said, a private investigator has an entirely different agenda from the Police and often we do need to be feral to catch these crooks, something we are not scared to admit.
Our client is our first priority and recovering losses high on our list of objectives. We obtain factual information, physical, documentary and digital evidence as well as obtaining direct evidential statements from witnesses, suspects and offenders.
Our attention to detail is well known to the authorities who have often complimented us on our case submission.
Fraud investigations by their very nature require a high level of expertise. Both our Managing Director and General Manager are qualified Certified Fraud Examiners, and our MD is a past president of the CFE Auckland Chapter.
Security reviews and services
We can provide references, having worked for most of New Zealand’s large corporations and some government agencies providing truly independent security advice or help, such as; Head of security for government conventions, security reviews and audits for government and commercial clients, security advice, risk mitigation and management Health and safety compliance CCTV systems – both overt and hidden camera Physical security reviews of any premise no matter how large or small Security penetration testing programs, plainclothes Cash in Transit for cash or valuables, GPS tracking and VIP and close protection staff.
Our General Manger, Wayne Kiely is regarded as one of the country’s top expert security consultants, testament to this being his appointment to the Security and Risk panel of a major entity.
If your query is security related then it would pay to contact us to ensure independent expert advice and assistance. Especially, we ask you to note we do not take a markup on security products or from a supplier, discounts are passed on and our goal is for our client to have the right equipment for the task and at the very best cost.
Surveillance and CCTV
From 1974 until 2011 PI’s in New Zealand were prohibited by law to take or obtain video or photographs. Our Managing Director Ron McQuilter appeared in front of the Parliamentary Select Committee hearings on behalf of the PI industry operators when the matter was being debated, with success.
Accordingly, since 2011, PI’s in New Zealand, like the rest of the world, can obtain best evidence for their clients by way of video and photographs.
Paragon has the best full-time dedicated team of surveillance specialists, all of whom have been formally trained as surveillance experts (police / military) and who can work in city or rural environments.
We also have purpose adapted surveillance vehicles with full recording capabilities mobile or static.
Our covert cameras, urban and rural (including night surveillance), are the latest technology as evidenced in our case studies. We can install, monitor and record.
Because we are investigators, our reports are second to none, entirely evidential and we have a pixilation service.
We can also provide our clients with the latest overt camera systems utilising the best dealers and at no mark-up – because we are truly independent.
Drug testing services
Through our sister company Test Limited (www.nztesting.co.nz) Paragon is pleased to provide our clients with a complete and independent service; Presumptive testing for home purchases, decontamination of properties, vehicles and boats.
Our presumptive first stage is a forensic swab that is sent to Labtec, resulting in a report detailing if methamphetamine is present and the presumptive level.
The next stage is a full scan of the property room by room, again sent to Labtec resulting in a report with levels of contamination in all areas of the property.
Note: Section 41, Health Act 1956 41 Owners or occupiers may be required to cleanse premises
(1) If any local authority is of opinion that the cleansing of any premises is necessary for preventing danger to health or for rendering the premises fit for occupation, it may cause an order (in this section referred to as a cleansing order) to be served on the owner or occupier of the premises requiring him to cleanse the same in the manner and within the time specified in the order in that behalf.
(2) If the person on whom the cleansing order is served does not comply therewith, the local authority may cause the premises to be cleansed in the manner specified in the order at the cost in all things of the owner or occupier.
(3) Every person commits an offence against this Act who fails to comply with any cleansing order served on him under this section. Note: Our decontamination service is performed in accordance with the ‘Guidelines for the Remediation of Clandestine Methamphetamine Laboratory sites’.
We are not a factory type service, instead we act independently and for a competitive agreed price beforehand, based on our availability and the district in which the property is located.
With an agreement with New Zealand’s Ministry of Justice for priority Criminal history checks, Paragon is New Zealand’s premier agency to assist in the area of pre-employment checks, staff vetting, CV validation, background checks and screening. Our clients include government agencies, commercial, industrial, hospitality and a broad range of other clients by way of personal contact or signed agency agreements or individually through our partner website http://criminalhistorycheck.co.nz/
Put simply, you can rely on Paragon to get it right and fast, enabling your hiring decision to be completed in a timely manner.
This Paragon specialist service was established to provide commercial, retail, government and local body agencies, seeking cost-effective screening and vetting solutions. We have a dedicated former police vetting officer who will ensure your request is handled personally. This is not a simple electronic process, we actually scrutinise the replies against the information earlier provided by the applicants.
We are transparent in our charges as detailed here; Note this is only a sample of our packages that can be customised to suit a client’s needs.
Our mission is simple: When you instruct Paragon, you will receive current, valid and prompt service, you will be treated properly and you will want to tell your colleagues about the service.
Check out this comment;
“Your team know how to ask the important questions” Owner, cafe in Albany.
The direct contact for vetting enquiries is to Steve Williams firstname.lastname@example.org
We have been serving documents for over 34 years in New Zealand and at one time held the largest process serving contract with a government agency. However, we made a decision to move from a factory type service that inevitably has issues, to a boutique service, catering for our regular clients and actually the more difficult serves.
As investigators we have the skills to track evasive respondents and still serve discreetly, as opposed to some hopeful visit to a property. Given litigation can be costly, you might actually decide there is merit instructing us first due to our investigative experience, local knowledge and “having seen it all before” when it comes to evasive characters.
We are able to arrange service of documents throughout New Zealand and overseas using our vast network of contacts and associated organisations we belong to.