To identify, anticipate and fulfil our client’s needs with integrity, experience and commitment
Introducing our owners
Ron McQuilter CFE
• Certified Fraud Examiner CFE
• Past President of Auckland Branch of Certified Fraud Examiners
• Chairman of New Zealand Institute of Professional Investigators
• Winner of the 2009 Insurance Investigator of the Year Award
• Certificate in Judicial Studies JP
• Accepted in the NZ Courts as an Expert Private Investigator
Ron is the leading figure in the New Zealand Professional Private Investigation sector. For the past 38 years, since arriving in New Zealand in 1983, Ron has worked tirelessly to promote and advance the PI industry and has been elected to serve for a total of 16 years as the Chairman of the Industry’s body NZIPI re-elected for a further term in November 2020. In that role Ron has made submissions to and presented at Parliament in regard to the Private Investigators legislation. He has also assisted the Ministry of Justice Licensing Authority as a Court appointed expert dealing with complaints against private investigators.
Ron has been involved in many high profile investigations for corporates, government agencies and other entities. He is regularly asked to give industry comment by the media and has appeared several times on the likes of 60 Minutes, various other morning and tea-time current affair programmes and the various TV news. He was part of the team in the TV3 Missing Pieces series. Ron has presented at conferences and training sessions for government and other business sectors. In May 2018 the Department of Home Affairs in Australia asked Ron to lecture at a conference in Indonesia. He has run two day training courses in his capacity as an investigative mentor for experienced investigators wishing to enter the PI profession.
A man totally committed to our profession, Ron still performs investigations when requested as well as personally overseeing our business and being our lead agent for some of our government contracts, which require a high level of security clearance.
One example was when Ron personally undertook what was deemed the unsolvable Cold Case of Lee Sheppard who went missing in London in January 2003. Ron spent two years in preparation then travelled to London in November 2008 and, working from a London Police Station with the trust of the Metropolitan Police, solved that case, although the Metropolitan Police had failed for 6 years previous Workman who vanished eight years ago was gassed and crushed in fridge recycling machine (more…)
Wayne Kiely CFE
• Certified Fraud Examiner
• Diploma in Policing
• Awarded two NZ Police Silver Merit Stars with the New Zealand Police
Wayne is a Former New Zealand Police Detective with over 34 years of investigative experience and a diverse range of skills. His reputation for solving complex frauds and thefts is without exception. He is known in the PI profession as The X Man, due to his incredible ability for solving the unsolvable.
Wayne is a former New Zealand Post Security Manager and is a recognised security expert, having performed security consultancy for many of New Zealand’s largest corporate entities and several government agencies. Experience as a qualified New Zealand Police Detective, Wayne worked on all facets of crime investigations including several high profile homicides such as arresting David Tamihere for the murder of the Swedish tourists in Operation Stockholm. During his service in the New Zealand Police Wayne was awarded two Silver Merit Awards for performance. At New Zealand Post Wayne successfully lead a National Security Team of 10 staff. In that role he developed a combination of investigation and proactive strategies for the team to achieve. He also developed a reporting database, producing statistics and reporting protocols to support effectiveness.
Wayne has lead an international Postal Task Force carrying out security reviews at International Airports. Also in that role Wayne lead the team through development of Kiwibank which was a unique opportunity to apply security to a startup bank within budgets, developing security strategies, processes, procedures and training. For the establishment of Kiwibank, Wayne developed new responses to robberies in a corporate and franchise network. He engaged employees at all levels developing new procedures, training and response procedures and the delivery of the same. He was responsible for developing risk matrixes for robbery prevention to enable effective delivery of prevention services for safety of staff. Wayne has also developed and implemented fraud prevention packages for retail networks with the delivery of training.
More recently, Wayne has assisted one of our government clients on a short term contracted number of hours per week re-aligning their security and fraud prevention plans and processes, requiring him to report directly to the board.
In 2012 Wayne was appointed General Manager of Paragon and to our Board of Governance. As part of our succession plan Wayne works alongside our Managing Director taking on some of the day to day activities as well as being responsible for all investigations. Wayne has also taken an increasing financial involvement.
Wayne of course personally performs investigations as our lead investigator and is available to meet clients 24/7. A PI with the true ‘X Factor’ Wayne is more than capable of handling any issue for a client.